The person behind the perspective

I always wanted
to build things.

I’m Abhay Kapoor. My path has taken me from technical support to enterprise operations—and, with AI, back to the curiosity that started it all.

Abhay Kapoor
Hello, I’m Abhay.

A less direct route.

As a child, I wanted to build software. Engineering college wasn’t the route life took me down. I worked full time and continued my education through distance learning.

My career began in a call centre. In 2006, I joined Dell in technical support. Over time, the work grew into team management, programme management and enterprise operations, including work with Salesforce across APJ and process mining.

Then building became possible.

AI opened up a way to make tools of my own. The experience I had gained understanding processes, asking questions and solving operational problems became part of the building process.

Start with a real problem.
Build. Learn. Share what happens.

That curiosity is the spirit of this site: exploring ideas, improving the way we work, and bringing useful things to life. From AI theory to practical builds, it’s a space to learn, share and see what’s possible.

A practitioner’s logbook.

I write about what works, what breaks and what I’m still figuring out. If you’re curious about using AI but don’t see yourself as a developer, I hope these accounts make it easier to take your own first step.

Everything here reflects my personal views and experiences.